Frequently Asked Questions

When do you start and end filming?

What is Ordinary Us’ style like?

General Questions

We aim to capture the genuine moments and raw emotions as a passive observer. Laughters, tears, and everything in between - focus on each other and your loved ones in the celebration of love and we will do the rest.

On a typical day, we’d begin filming at the bride’s place an hour before the groom arrives, and end after the couple speech. However if you’d like to see more interactions with your guests, we are able to partake in the table phototaking as well to capture candid moments.

What is a same-day-edit?

How many hours should I consider for lunch / dinner banquet?

This is essentially a highlight video (3-5mins) showing the morning events, that’ll be played at the dinner banquet for your guests.

It largely depends on how early you start in the morning and what activities you plan to have. But as a rough gauge; 6-8 hours for lunch banquet, and 8-10 hours for dinner banquet. Happy to go through your itinerary and provide better insights, no obligations (:

Will there be enough content if we are not having gatecrash?

Do you provide same-day-edit for lunch banquets?

Not at the moment.

We have shot several weddings without a gatecrash, and it is absolutely fine to do so.

While the gatecrash can be a fun part of the day, it is crucial to remember that the essence of your wedding day lies in the emotional connection between you, your partner, and your loved ones. There are numerous other candid moments, including getting ready, first look, heartfelt exchanges, and significant parts like the ceremony and reception, that can be beautifully captured.

You can choose not to have a same-day edit and still have your wedding day thoroughly documented and cherished for years to come.

Confirmation and Payment

Is soft booking allowed?

Is deposit required and what are the payment methods you accept?

We allow soft booking for 1 week upon your request, once it’s up we will automatically open the slot to other couples on a first-deposit-first-confirm basis.

To secure the date with us, we require a 50% deposit. The remaining of your payment will due no later than a week from your shoot date. We accept cash, bank transfers, and PayNow.

What is the difference between Wedding film and Documentary videos?

How soon will we receive the videos and what is the delivery like?

Deliverables

Wedding film is the summarized highlight with music for your entire day (if you didn’t have same-day-edit). This is usually 3-5mins, depending on what contents were captured.

Documentary videos show the start to end of these segments; gatecrash, solemnization, speeches and games if any, as separate clips. They are properly edited with the actual audio, without music, for you to relive the entire activity. Video length ranges from 5mins~1 hour depending on activity's duration.

You can expect the videos within 2-3 months after the wedding, in a form of an online gallery.

Any questions unanswered?

Please reach out to us and we'll be happy

to address them for you before you decide

to take the next step.

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